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| 1. |
What is the DNS Control
Panel? |
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| 2. |
What is an address
record? |
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| 3. |
What is a mail record? |
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| 4. |
Can the address field
for the mail record contain an IP address? |
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| 5. |
I have mail.mydomainname.com
in the address field of my mail record, but I am not receiving my
mail. What is wrong? |
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| 6. |
How long does it take
for the DNS Control Panel to update? |
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| 7. |
It has been more than
72 hours and my changes have not take effect. What is wrong? |
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| 8. |
Do I have to enter
in URL Forwarding records in the DNS Control Panel? |
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| 9. |
Can I use the DNS Control
Panel to update nameservers other than Stargate's? |
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| 10. |
Do I need to make
modifications to the DNS Control Panel if I am using webhosting? |
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| 1. |
What is the
DNS Control Panel? |
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The DNS Control Panel allows you to create address
and mail records for your domain. |
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| 2. |
What is an address
record? |
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An address record has two fields: a host name field,
and an IP address field. The host name field can be something like
www or mail. So if someone typed www.yourdomain.com into a browser,
they would be taken to the IP address associated with that record.
This IP address would be wherever your site is located at. |
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| 3. |
What is a mail
record? |
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A mail record determines where any mail sent to
your domain goes. A mail record has two fields: a host name field,
and an address field. If you had mail in the host name field and legolas.stargateinc.com
in the Address field, then any mail sent to username@mail.yourdomain.com
would be sent to our mail-server: legolas.stargateinc.com. Usually,
the host name field is left blank. |
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| 4. |
Can the address
field for the mail record contain an IP address? |
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No. This field must contain the name of the mailserver
that you want your mail to go to. |
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| 5. |
I have mail.mydomainname.com
in the address field of my mail record, but I am not receiving my mail.
What is wrong? |
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You will need an address record with the host name
mail. This address record will need to have the IP address of your
mailserver in the IP address field. |
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| 6. |
How long does
it take for the DNS Control Panel to update? |
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All updates will take 24-72 hours to propagate. |
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| 7. |
It has been
more than 72 hours and my changes have not take effect. What is wrong? |
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You may have made a mistake making entries in the
DNS Control Panel. Please contact support@stargateinc.com with your
domain and the entries you made into the DNS Control Panel. |
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| 8. |
Do I have to
enter in URL Forwarding records in the DNS Control Panel? |
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No. Our DNS servers are updated automatically when
you activate any of those free features. Altering records in the DNS
panel after setting up a free feature may cause your free service not
to work. |
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| 9. |
Can I use the
DNS Control Panel to update nameservers other than Stargate's? |
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No. This feature will only update Stargate's nameservers.
Please see the Domain Name Servers(DNS) section if you have any questions
about nameservers. |
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| 10. |
Do I need to
make modifications to the DNS Control Panel if I am using webhosting? |
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No. If you are webhosting with Stargate, that information
is already on our Domain Name Servers. If you are webhosting with another
company, you will need to contact them. |
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