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| 1. |
What is a registrar
transfer? |
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| 2. |
What happens when I
submit a registrar transfer? |
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| 3. |
Will I be charged a
transfer fee if I transfer a domain name from another registrar (e.g.
Network Solutions or Register.com)? |
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| 4. |
Will I be charged a
transfer fee if I transfer a domain name from Stargate to another
registrar (e.g. Network Solutions or Register.com)? |
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| 5. |
How long does it take
to transfer a domain name from another registrar? |
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| 6. |
Where do I find the
online registrar transfer web page on your web site? |
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| 7. |
I am trying to resubmit
my transfer, but I am getting an error. What is happening? |
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| 8. |
Where can I check on
the status of my transfer? |
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| 9. |
If my transfer request
is declined by my current registrar will I still be charged? |
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| 10. |
If I transfer my domain,
will I still receive the free Stargate features? |
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| 11. |
How do I transfer
ownership of my domain to another party? |
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| 12. |
Do I need to do a
registrar transfer to change the ownership of a domain name? |
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| 13. |
How can I locate my
authInfo code for my domain? |
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| 1. |
What is a registrar
transfer? |
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A registrar transfer is the transfer of a domain
name from another registrar to Stargate. This allows you to take advantage
of our great support, free services, and low renewal costs. You can
transfer your domain to us as long as it has been with your current
registrar for more than 60 days and is not expired. |
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| 2. |
What happens
when I submit a registrar transfer? |
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When you submit a registrar transfer, an e-mail
is sent to the administrative contact’s e-mail address that you have
set with your current registrar. In this e-mail is a link to a page
that allows you either Accept or Decline the transfer. You need to
accept the transfer within 5 days of receipt of this e-mail. Once you
Accept the transfer, we send a request to your registrar asking them
to transfer the domain to us. At this point, your registrar may or
may not send you an e-mail asking you to accept the transfer. Your
registrar has up to 5 days to decide whether to transfer the domain
or not. If your registrar has not accepted the transfer within 5 days,
the transfer expires. |
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| 3. |
Will I be charged
a transfer fee if I transfer a domain name from another registrar (e.g.
Network Solutions or Register.com)? |
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Stargate does not charge a transfer fee, but we
do require a 1 year renewal at the discounted rate of $6.45. |
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| 4. |
Will I be charged
a transfer fee if I transfer a domain name from Stargate to another
registrar (e.g. Network Solutions or Register.com)? |
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No. We will not charge you to transfer your name
away from us. |
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| 5. |
How long does
it take to transfer a domain name from another registrar? |
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Registrar transfers can take up to 5 business days
after you confirm the transfer via the email that is sent to the administrative
contact. |
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| 6. |
Where do I find
the online registrar transfer web page on your web site? |
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The online registrar transfer web page is located here. |
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| 7. |
I am trying
to resubmit my transfer, but I am getting an error. What is happening? |
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This is happening because you already have a transfer
in progress. You will need to wait 5 days until the transfer has expired
to resubmit. |
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| 8. |
Where can I
check on the status of my transfer? |
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You can check the status of your transfer here. |
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| 9. |
If my transfer
request is declined by my current registrar will I still be charged? |
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No. You are only charged for a transfer when the
domain name has successfully been transferred to us. |
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| 10. |
If I transfer
my domain, will I still receive the free Stargate features? |
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Yes you will. |
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| 11. |
How do I transfer
ownership of my domain to another party? |
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To change the ownership of a domain name, all you
need to do is change the whois information as well as the username
and password for that domain name through the account manager. |
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| 12. |
Do I need to
do a registrar transfer to change the ownership of a domain name? |
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Transferring ownership of a domain does not require
you to change domain registrars if you do not wish. |
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| 13. |
How can I locate
my authInfo code for my domain? |
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If your domain is a .org, .info, or .us domain registered
at Stargate, you can get your authInfo code by clicking on the link "Get
AuthInfo Code" in your account area. If your domain is not one of the
above extensions, there is no authInfo code associated with your domain.
If your domain is registered at a different registrar, you will need
to contact that registrar. |
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