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| Click here to go back to the FAQ topics page. | ||
| 1. | What is the Junk folder used for? | |
| 2. | How do I veiw the Junk folder? | |
| 3. | I do not want email delivered to a Junk folder. How do I bypass the junk folder and deliver all mail to my main inbox? | |
| 4. | What is my SMTP and POP3 server? | |
| 5. | What is the login to Webmail? | |
| 6. | How do I report spam abuse to Stargate? | |
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| 1. | What is the Junk folder used for? | |
| The Junk folder is created when a Stargate email server recieves an email that matches with known spam databases (e.g. SORBS, SPEWS, SPAMCOP) or other spam filtering rules. | ||
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| 2. | How do I veiw the Junk folder? | |
| You can view the contents of your Junk folder through webmail at http://mail.yourdomainname.com:8383 | ||
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| 3. | I do not want email delivered to a Junk folder. How do I bypass the junk folder and deliver all mail to my main inbox? | |
| The Junk folder can be bypassed by creating a Rule under Imail webmail. 1) Login to your webmail account at http://mail.yourdomainname.com:8383 2) Select Change Processing Rules from the drop down box 3) Change Field to TO 4) Enter your email address in PHRASE 5) Select Main in MOVE TO. | ||
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| 4. | What is my SMTP and POP3 server? | |
| SMTP and POP3 servers are configuered to use your domain name as MAIL.YOURDOMAINNAME.COM | ||
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| 5. | What is the login to Webmail? | |
| http://mail.yourdomainname.com:8383. Make sure to replace yourdomainname.com, with your actual domain name. | ||
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| 6. | How do I report spam abuse to Stargate? | |
| Please submit all reports of Spam abuse to Stargate at abuse@stargate.com | ||
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