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| 1. |
What is the Redemption
Grace Period? |
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| 2. |
Why does the Registry
put every deleted domain into the Redemption Grace Period? |
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| 3. |
How do I get my domain
out of redemption? |
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| 4. |
What is the cost to
restore my domain name and how is that fee calculated? |
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| 5. |
If I restore my domain,
will my site and/or e-mail start working as it had before it expired? |
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| 6. |
Once I have faxed my
redemption form to you, how long until my website and/or e-mail starts
working again? |
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| 7. |
Do I have to pay the
redemption fee to get this name again? |
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| 8. |
Can I transfer my domain
to another Registrar while my domain is in the RGP? |
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| 1. |
What is the
Redemption Grace Period? |
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When a domain name expires and is deleted by a Registrar,
such as Stargate, VeriSign GRS sets the domain name to a Redemption
status. It will remain in this status for 30 calendar days unless the
Restore command is issued by the Registrar who deleted it. The Registrar
is only allowed to restore the domain for the previous owner. Domains
in th RGP will not be published to the zone file and will cease to
resolve. |
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| 2. |
Why does the
Registry put every deleted domain into the Redemption Grace Period? |
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The RGP is designed to hold a domain for 30 days
after being deleted so that only the previous owner of the domain may
restore it in case they did not mean for it to lapse. This is the Registrys
way of guaranteeing that the previous owner does not lose their domain
for 30 days. |
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| 3. |
How do I get
my domain out of redemption? |
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If your domain was registered with Stargate before
it expired, you can download our Redemption
form, fill it out, and fax it to us. |
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| 4. |
What is the
cost to restore my domain name and how is that fee calculated? |
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The redemption cost is currently $149.95 USD. This
fee is based on our cost from the Registry, the one year renewal that
is included, and the fact that all redemption requests need to be processed
manually. |
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| 5. |
If I restore
my domain, will my site and/or e-mail start working as it had before
it expired? |
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Yes, after your name servers repropagate. |
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| 6. |
Once I have
faxed my redemption form to you, how long until my website and/or e-mail
starts working again? |
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We will process your Redemption form the same business
day that it is received. Once your domain is restored, you have to
wait for the name servers to repropagate, which can take up to 24 hours. |
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| 7. |
Do I have to
pay the redemption fee to get this name again? |
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No, you can wait 35 days from the day it went into
redemption and the Registry will release the domain back into the general
pool at which time anyone can register it with any Registrar they choose. |
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| 8. |
Can I transfer
my domain to another Registrar while my domain is in the RGP? |
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No, while a domain is in RGP it can only be restored
by the Registrar who deleted it for the previous owner. |
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